Channel Islands Veterinary Hospital
Client Center
Your first visit establishes a vital foundation for our relationship with you and your pet. During this visit, we will make sure to obtain important background information. Please bring in any medical history/records you have. It is important for us to have a complete understanding of your pet’s health and lifestyle through his or her life, including behavioral changes.
When you arrive for your pet’s appointment you will be greeted by one of our friendly Client Service Representatives. A veterinary nurse will invite you into an exam room, where you will be asked some preliminary questions. Your pet will then be weighed and have his/her temperature taken. If you have any questions or concerns, please inform the nurse so they can be noted in the patient medical record and addressed by the doctor.
One of our doctors will meet with you and obtain a thorough history about your pet’s health and lifestyle. He or she will perform a complete physical examination on your companion and discuss any findings, as well as answer questions or concerns you may have. We want to make sure you’re completely comfortable with the information we’re providing.
When necessary, the doctor will create an individual care plan for your pet. Our hospital is equipped with state-of-the-art diagnostic equipment and an in-house laboratory where most tests can be performed. An outside veterinary laboratory transports samples twice daily when more extensive testing is needed.
Depending on the nature of your visit, you may see a nurse again to provide you with further educational information. Once you return to the reception area, the doctor will complete the medical record and instruct the nurse to fill any prescriptions needed. Our Customer Service Representative will prepare your invoice, schedule any follow-up appointments, and review medications with you.
We look forward to meeting you and your pet!
Our Client Forms
We offer a variety of forms that will help our veterinarian team to provide you and your pet with top-quality care during their visit. Be sure to look through our Documents and Forms and complete any necessary forms prior to your upcoming visit.
Payment Options
We accept the following payment options:
Cash
Visa
MasterCard
American Express
Discover
We do not accept checks.
News
Stay up to date with our news! We will post articles about our animal hospital, relevant health and safety tips for your pet, and so much more. Be sure to check back often!
COVID19
Our top priorities are our clients, our patients and our staff. We have increased our already stringent level of disinfection to ensure everyone’s safety when they are inside our hospital. If you are in a high-risk group or ill and your pet needs to be seen, please call us to discuss various options. If necessary, we can also arrange shipping of prescriptions (when indicated) or pet food if you are unable to come in.
Lost & Found Pets
Have you lost a pet? Or have you found a pet? Our lost and found pet information can help! Take a look through our documentation to learn more.
